Berrett-Koehler Best Sellers

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What Great Service Leaders Know & Do (Audio)
By James Heskett, W. Earl Sasser, Leonard Schlesinger

The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big da...

A Crowdfunder's Strategy Guide (Audio)
By Jamey Stegmaier

What does crowdfunding have to do with building the business of your dreams?

The Eighty-Year Rule

What's on your bucket list?

Grasp the Situation

Why are leaders always trying to fix things before understanding how things are broken?

Financial Services: Women at the Top

Why are so few women are in the financial services industry?

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