For millions of people, technology is making their lives harder, not easier. They're bombarded with so much information t...
In the newly updated edition of this classic empowerment business fable—over 400,000 copies sold—Ken Blanchard and John C...
Alec Levenson’s immensely practical guide shows every organization that uses employee surveys or is considering using the...
Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with ...
From JetBlue to Eliot Spitzer, John Edwards to Pete Rose, at some point everyone needs to know how to make an effective a...
Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable exp...